How To Fix If Amazon Echo Not Playing Music From Spotify

In this guide, I will try to solve this problem. I have mentioned some troubleshooting methods that you should carry out if you’re not able to play songs from Spotify. I’m sure this guide will help you out. So, let’s dive into the guide and fix the issue.

Spotify Streaming Supported or Not

Here is a list of the countries that support the free streaming of Spotify on Echo devices.

Simple Troubleshoot

First, you need to check whether the volume of your smart speaker is set properly or not. So, press the volume up button to check the sonic level. Otherwise, from the Alexa app, you can check in the Now Playing section and see what volume the song is set at. Increase it if it’s at an inaudible level.

Australia,
Austria,
Brazil,
Canada,
France,
Germany,
India,
Ireland,
Italy,
Japan,
Mexico,
New Zealand,
Spain,
UK
US

If you have an Echo device running on in assistance with a smartphone, then you need to reboot them both. This is a very simple fix that may solve the issue in no time. Restart your phone just the regular way you do. Coming to the Echo devices, unplug them and leave for a minute. Then plug them once again. Launch the app from your smartphone and connect to the smart speakers. Then try to stream music from Spotify. If it was any simple issue, then the problem must have been fixed by now.

You need to Update Your Apps

Give the Voice Commands properly

You need to mention the album name, artist name, or the playlist name with clarity while giving a voice instruction to Alexa. Otherwise, the virtual assistant will not understand anything and either provide you with the wrong results or no result at all.

Try to set your playlists with a unique name so that the assistant can recognize it easily and play that for you.

Try to Clear Cache of the Apps Involved

This method is another effective troubleshoot mechanism that clears out the temporary files and other unnecessary things cluttering the memory and causing the bugs and functional issues to happen. You can clear the cache of Spotify and the Alexa app. The process is entirely the same for both the apps. The cache clearing mechanism is only available on Android OS. On iOS, you cannot use this.

Launch Settings App
Go to Apps & Notifications > See All Apps
List of all installed apps will show up
Scroll down to Spotify. Tap on it to open it.
Then tap Storage & Cache.
Next, tap on Clear Cache
Close the app [Once done with Spotify, use the same steps to clear the cache of Alexa app]
Restart the device.

Disconnect and Reconnect to your Bluetooth Device

There is another simple troubleshoot method you can try out if nothing else is working. Try to disconnect /forget your Bluetooth device and then reconnect it. The process is quite simple.

Again follow the same steps as above to reconnect your device.

Set Spotify as the Default Music Library

Launch Alexa app > tap hamburger button > go to Settings
Under Music > tap on Default Services
Inside Default Music Library tab select Spotify

Disable Shuffle Option on Spotify

On the player where you track the song progress, on the left side, there is a button [check the screenshot above]. If it’s enabled then that icon is highlighted in green. When disabled the icon is displayed in white color.

One of the last resorts that you can follow if everything else did not do anything to fix your issue, is to uninstall both Alexa and Spotify. Then re-install it once again from Play Store or App Store depending upon whichever platform you are using. That should necessarily solve all the issues.

Guide | Google Home Music Alarm Not Working: How to Fix

Spotify Streaming Supported or Not#

Simple Troubleshoot#

You need to Update Your Apps#

Give the Voice Commands properly#

Try to Clear Cache of the Apps Involved#

Disconnect and Reconnect to your Bluetooth Device#

Set Spotify as the Default Music Library#

Disable Shuffle Option on Spotify#